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Delivery Information

 

We offer local delivery across selected areas of Kent, London and the surrounding region.

Delivery Charges

Orders £150 and over
FREE delivery

Orders under £150
£19.50 delivery

Delivery is only available to approved postcodes.

Delivery Charges and Refunds

If you choose to return an item after it has been delivered, in accordance with our Returns & Refund Policy, the original delivery charge is generally non-refundable, except where required by law.

Please note that refunds for returned products do not automatically include the original delivery cost.

Estimated Delivery Times

Delivery times vary depending on your location:

Core local delivery areas
Estimated delivery within 1–2 working days

Wider local and London delivery areas
Estimated delivery within 2–3 working days

These times are estimates and may vary depending on stock availability and your delivery location.

Is Delivery Available to My Postcode?

Enter your delivery address at checkout to see whether delivery is available to your postcode.

If your postcode is outside our current delivery area, online delivery will not be offered at checkout.

You can still:

  • Choose Click & Collect, where available

  • Contact our team to discuss your order and possible delivery options

Receiving Your Order

Please make sure somebody is available to receive your order at the delivery address.

For larger or more specialist orders, our team may contact you before delivery if we need to confirm any additional details.

Need Help?

If you are unsure whether we can deliver to your area, or you have any questions about an order, please get in touch with your local Thompson & Leigh branch or contact our team.